Rutledge Engineering designs and builds specialist audio-visual suites for large corporate and government customers. With offices across Australia, Rutledge’s design and installation teams manage complex project management documentation while working separately, often on client sites. As the company expanded, it created separate IT environments for each office, with files stored locally. As a result, version [...]

Asian Pacific Building Corporation’s IT staff struggled to manage 15 servers and 120 workstations across 10 sites. Working with Total Network Support, a Microsoft® Gold Certified Partner, the company deployed Microsoft System Center Essentials 2007. This new solution is helping the company save hours each week with automated management and remote software deployment, freeing IT [...]

TNS approached an existing client, Oil Patch Containers (OPC), and advised them of the risks involved in not having a central storage location and backup solution for all their critical business data. While discussing solution options, it was mentioned that the client would like to access a certificates database from a remote site. Microsoft Windows [...]

Gellibrand Residential Services (GRS) have been operating since the late 1970’s, providing support services for people with physical and intellectual disabilities. They found their existing system of Microsoft Small Business Server 2000 was no longer robust enough to support them moving forward into a period of rapid growth. Microsoft Small Business Server 2003 and Microsoft [...]

To view the full case study, please click below to download the PDF: 070618-mspartnertestimonial.pdf

Based in Melbourne, Shaddick & Spence is a firm of specialist tax advisors that is consistently ranked among the top 10 tax advisory firms in Australia. Shaddick & Spence wanted to improve the productivity and efficiency of administrative staff. By deploying a pilot project involving Windows Vista and Microsoft Office 2007, Shaddick & Spence discovered [...]

Struggling with communication problems triggered by outdated and incompatible technology, this Melbourne-based freight forwarder sailed into smoother waters with a complete technology upgrade. To view the full case study, please click below to download the PDF: microsoft_transitainercasestudy-final.pdf

The Castello’s Hotel Group is a small group of hotels situated throughout metropolitan Melbourne. Castello’s has a sophisticated approach to the use Information Technology throughout the Hotels venues, linking together point of sale, gaming, accounts and finance. This use of technology reduces the administrative burden on the hotel staff allowing them to focus on servicing [...]

Since inception, Pratt & Co has continued to develop and expand its range of services to provide innovative financial solutions to their extensive client base. To remain the fore-runners in their industry, Pratt & Co chose to implement a new client management system that would enable them to remain innovative and adequately respond to their [...]

Dieterle & Victory provides freight forwarding for a variety of wholesale & retail customers.  Information Technology is absolutely critical in the successful day to day operations at Dieterle & Victory. In particular specific business applications are used by the operations team to track shipments and create invoices, however, due to the business application’s software design [...]