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Design & Consulting

We take the design and consulting phase seriously, especially as we’ve been in the industry since 1992. Basically, unless the IT Solutions company you choose pays close attention to the research, design and consultation phase of implementing a new IT solution, whatever they implement will be a hazard at best and downright destructive to your operations at worst.

A TNS Solutions Consultant will work together with you to create a detailed plan on what solutions are required for your existing environment, taking into account your future plans. We will determine the infrastructure and application design that best suits your needs and budget, selected from a range of world leading vendors.

When we’ve agreed on the RIGHT solution, we’ll provide a competitive quotation, agree on an installation time-table that will cause the absolute minimum disruption to your business, arrange delivery, carry out installation and configuration, thoroughly test your new systems and provide on-going monitoring to ensure your new systems are up and running to your satisfaction. From upgrading your whole network, to running virtual servers TNS can assist.

Also, while TNS recommends tried–and–tested, world–class technologies, we do not promote these over and above your requirements. TNS has been in the industry long enough to see that one size most definitely does not fit all and many of our clients have appreciated that we look before we implement.

We also provide an audit service allowing you to get a complete picture of your network, servers, routers, workstations, software and how everything connects. Taking advantage of this service will supply you with a full network diagram and documentation on your network. This service is cost effective and very useful in highlighting areas in your IT operation that could be bottlenecks or need improvement.

With TNS working with you, you can be sure your organisation gets the IT infrastructure it needs. Contact us today to go over your requirements.

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Total Network Support Phone:1300 867 867
Level 4, 71 Palmerston Crescent Fax: 03 9682 9344
South Melbourne, 3205 International: +61 3 9682 9300
Victoria, Australia ABN Number: 16 089 552 223