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	<title>Total Network Support</title>
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	<link>http://www.tns.com.au</link>
	<description>Your business network specialists</description>
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		<title>Regional Arts Victoria Citrix</title>
		<link>http://www.tns.com.au/index.php/regional-arts-victoria-citrix/</link>
		<comments>http://www.tns.com.au/index.php/regional-arts-victoria-citrix/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 02:37:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1127</guid>
		<description><![CDATA[Oh my goodness gracious me! I am on! And have successfully transferred a file. I think I love Maurelio. I am currently working from home on the laptop. Have yet to explore whether I can get my home computer doing it, and what changes there are to doing it while plugged into the WSC system [...]]]></description>
			<content:encoded><![CDATA[<p>Oh my goodness gracious me! I am on! And have successfully transferred a file. I<br />
think I love Maurelio. I am currently working from home on the laptop. Have yet to explore whether I can get my home computer doing it, and what changes there are to doing it while plugged into the WSC system from the office. But all is good.</p>
<p>Thankyou very much TNS.  That effort is greatly appreciated.</p>
<p>Deb</p>
<p><strong>DEB MILLIGAN</strong></p>
<p>REGIONAL ARTS DEVELOPMENT OFFICER</p>
]]></content:encoded>
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		<title>Mercy Private Hospital</title>
		<link>http://www.tns.com.au/index.php/mercy-private-hospital/</link>
		<comments>http://www.tns.com.au/index.php/mercy-private-hospital/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 00:41:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1116</guid>
		<description><![CDATA[Just a short note so say that we are delighted with the service we are receiving from your team.  Having used TNS in a previous role I have now worked with TNS for more than three years.  The flexibility and convenience of having a support contract for general network and paying-as-we-go for other projects really [...]]]></description>
			<content:encoded><![CDATA[<p>Just a short note so say that we are delighted with the service we are receiving from your team.  Having used TNS in a previous role I have now <em>worked with TNS for more than three years.  </em>The flexibility and convenience<em> of having a support contract for general network and paying-as-we-go for other projects </em>really suits us.  We run an extremely busy medical practice and the <em>helpdesk team </em>is always attentive to our needs<em>. </em>When required<em>, they work outside business hours </em>to resolve a particular issue so that our systems, doctors and staff can continue working<em>.</em><em></em></p>
<p>I would like to make special mention of Nick Lowther and Wayne Daniels who have been so very easy to work with and responsive to all of our needs. They have such a great understanding of the systems, medical software and our needs that I feel like they are part of our team.</p>
<p>I would not have any hesitation in recommending your company to anyone who was looking for IT support.</p>
<p>Kind regards,</p>
<p><em>Beth McIlwain</em></p>
<p>Managing Director</p>
<p>Breast Unit @ Mercy Private</p>
]]></content:encoded>
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		<item>
		<title>GbLA testimonial</title>
		<link>http://www.tns.com.au/index.php/gbla-testimonial/</link>
		<comments>http://www.tns.com.au/index.php/gbla-testimonial/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 04:36:09 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1110</guid>
		<description><![CDATA[We confirm our recent advice, that our company is particularly impressed by the thorough way Nick Charlton from your office approaches the management of our computer systems and the way he provides IT support services for our home + travel computer systems The senior personnel at GbLA have been increasingly aware of Nick’s ‘quiet achiever’ [...]]]></description>
			<content:encoded><![CDATA[<p>We confirm our recent advice, that our company is particularly impressed by the thorough way Nick Charlton from your office approaches the management of our computer systems and the way he provides IT support services for our home + travel computer systems</p>
<p>The senior personnel at GbLA have been increasingly aware of Nick’s ‘quiet achiever’ approach whilst in our office, his thoroughness in attending to our computer system, re checking of his own work before declaring it ‘done’ and his excellent technical communication and  conversational skills with all staff members</p>
<p> On a personal level, Nick recently attended our home, to reconfigure our travel note pad computer and to check + fix some minor annoyances in our home laptop, in a speedy, courteous and communicative [non technical] manner</p>
<p> We are happy to provide further supportive comments on Nick’s skills as required to future TNS clients</p>
<p>Cheers</p>
<p>Graeme Bentley</p>
<p><strong>Director Principal</strong></p>
<p> <strong>GbLA~Landscape Architects</strong></p>
<p>Web page <a title="http://www.gbla.com.au/" href="http://www.gbla.com.au/">www.gbla.com.au</a></p>
]]></content:encoded>
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		<title>Scerri Hotel Group</title>
		<link>http://www.tns.com.au/index.php/testimonial-shgroup/</link>
		<comments>http://www.tns.com.au/index.php/testimonial-shgroup/#comments</comments>
		<pubDate>Sat, 12 Nov 2011 06:18:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1029</guid>
		<description><![CDATA[Just wanted to send a big thank you to the team at TNS, especially to Damian. Damian is constantly on top of our IT without question. The systems and procedures that TNS recommends and implements are second to none, makes IT easy. Thanks all, Antony SHGroup]]></description>
			<content:encoded><![CDATA[<p>Just wanted to send a big thank you to the team at TNS, especially to Damian. Damian is constantly on top of our IT without question.<br />
The systems and procedures that TNS recommends and implements are second to none, makes IT easy.</p>
<p>Thanks all,</p>
<p>Antony<br />
SHGroup</p>
]]></content:encoded>
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		<item>
		<title>Peter Richardson at Camvex</title>
		<link>http://www.tns.com.au/index.php/peter-richardson-at-camvex/</link>
		<comments>http://www.tns.com.au/index.php/peter-richardson-at-camvex/#comments</comments>
		<pubDate>Wed, 02 Nov 2011 22:59:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=963</guid>
		<description><![CDATA[Thanks Daniel Whatever you did worked a treat. As always, I am impressed with the quick response time of TNS. Regards Peter Richardson Camvex Pty Ltd]]></description>
			<content:encoded><![CDATA[<p>Thanks Daniel<br />
Whatever you did worked a treat.<br />
As always, I am impressed with the quick response time of TNS.</p>
<p>Regards<br />
Peter Richardson<br />
Camvex Pty Ltd</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Jeanette Fisher &#8211; EBSCO Publishing</title>
		<link>http://www.tns.com.au/index.php/jeanette-fisher-ebsco-publishing/</link>
		<comments>http://www.tns.com.au/index.php/jeanette-fisher-ebsco-publishing/#comments</comments>
		<pubDate>Wed, 02 Nov 2011 22:56:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=975</guid>
		<description><![CDATA[I just wanted to say thanks to Daniel Williams for sorting out my virus – everything seems to be working fine. It’s a big relief that I haven’t lost all my settings/desktop etc. Much appreciated Jeanette Fisher Customer Service Representative EBSCO Publishing]]></description>
			<content:encoded><![CDATA[<p>I just wanted to say thanks to Daniel Williams for sorting out my virus – everything seems to be working fine. </p>
<p>It’s a big relief that I haven’t lost all my settings/desktop etc.<br />
Much appreciated</p>
<p>Jeanette Fisher<br />
Customer Service Representative<br />
EBSCO Publishing  </p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Jim Jasper &#8211; Sedco</title>
		<link>http://www.tns.com.au/index.php/jim-jasper-sedco/</link>
		<comments>http://www.tns.com.au/index.php/jim-jasper-sedco/#comments</comments>
		<pubDate>Mon, 03 Oct 2011 02:30:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=955</guid>
		<description><![CDATA[I would like to pass on a pat on the back for your team, who are a very knowledgeable bunch of blokes and always keen and eager to help. Damien in particular has helped us a lot in the last few weeks, with a very aged and decrepit windows 3.11 system. A job well done, [...]]]></description>
			<content:encoded><![CDATA[<p>I would like to pass on a pat on the back for your team,<br />
who are a very knowledgeable bunch of blokes and always keen and eager to help.<br />
Damien in particular has helped us a lot in the last few weeks, with a very aged and decrepit windows 3.11 system.<br />
A job well done, looking forward to working with TNS and Damien in the future.<br />
You should be proud of &#8216;em!<br />
Regards</p>
<p>Jim Jasper<br />
General Manager<br />
Sedco Australia Pty Ltd</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Mobile Devices &#8211; Are you protected?</title>
		<link>http://www.tns.com.au/index.php/mobile-devices-are-you-protected/</link>
		<comments>http://www.tns.com.au/index.php/mobile-devices-are-you-protected/#comments</comments>
		<pubDate>Tue, 12 Jul 2011 04:38:01 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=906</guid>
		<description><![CDATA[Get mobile, but stay safe Mobile devices are the next major computing platform or network access method. Research analysts IDC predict that by 2013 the number of mobile devices accessing the internet could pass 1 billion, a remarkable figure given that it took nearly 30 years for the number of PCs to reach that number. [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Get mobile, but stay safe</strong></p>
<p>Mobile devices are the next major computing platform or network access method.  Research analysts IDC predict that by 2013 the number of mobile devices accessing the internet could pass 1 billion, a remarkable figure given that it took nearly 30 years for the number of PCs to reach that number.</p>
<p>Mobile and handheld devices are now as popular as phones, and the growth of these devices shows no signs of stopping.  As new and innovative ways are developed for using these devices, so too are the security issues that could pose new risks.</p>
<p>A misplaced or compromised mobile device today can be infected by a virus, or even worse, become compromised.  This will expose businesses to all sorts of risks.  A recent study by research firm Forrester also indicates that small businesses are increasingly concerned about the security on smart phones and their increased use in today’s society.</p>
<p>How do you stay connected, while maintaining security and protecting your critical business data?</p>
<p><strong>Here are some measures that you can take to stay protected.</strong></p>
<p>1.<strong> Educate employees</strong>:  the best way to prevent data loss is to ensure your employees are aware of the dangers and understand the steps that need to be taken to minimize risk.  Encourage staff to not leave their devices unattended, be mindful of its physical security and enable auto-lock functionality.</p>
<p>2. <strong>Encrypt the data on the devices</strong>:  if the device is lost or SIM card stolen, the thief will not be able to access your private information if it&#8217;s encrypted and the authentication technology is loaded onto the device. The information stored on any mobile device is your most important asset.  Remote data destruction tools are also useful and enable businesses to wipe data from a lost device at the push of a button.</p>
<p>3. <strong>Make sure security software is up to date</strong>:  just like with your PC, the security software on your mobile device needs to be current and up to date.  This will protect your device from malware and new variants of malware that may threaten your security.</p>
<p>4. <strong>Develop and enforce strong security policies for using mobile devices</strong>:  a company-wide policy regarding how mobile devices are used, what information is stored on them, who has access to the information and what applications can be downloaded to the mobile device, needs to be developed and put into place.</p>
<p>5. <strong>Change default settings</strong>:  one of the easiest ways to access data from a handheld device is through the interface via default passwords.  To ensure loss is minimized, users should ensure all default passwords are overwritten with a unique new one.  Educate staff on creating strong passwords to help protect the device if it&#8217;s lost or hacked.</p>
<p>6. <strong>Synchronise devices</strong>:  some businesses ask their staff to synchronise devices with laptops or PCs as part of their backup plan. This ensures that if the device is lost or stolen, information to run the business can be recovered.</p>
<p>7. <strong>Don’t take chances with downloads</strong>:  as with PCs, ensure that staff don’t download from unknown websites and links from suspicious emails or instant messages.  Downloading applications and content can compromise portable devices, allowing an attack or further security issues.</p>
<p>8. <strong>Use caution when enabling Bluetooth connections</strong>:  a phone’s Bluetooth setting is on by default and insecure.  If no devices are configured for use with Bluetooth, it will look for other Bluetooth devices to connect to and provide an easy access point for cybercriminals looking to access either the device or the network.  Disabling or securing Bluetooth is an important consideration.</p>
<p>By implementing these tips, you can reduce your risk of becoming a victim of cybercrime and decrease the loss of important data.  This allows you to use the technology without putting the business at risk.</p>
<p>Talk to TNS about protecting your mobile devices. </p>
]]></content:encoded>
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		<item>
		<title>Testimonial: Louise Harper</title>
		<link>http://www.tns.com.au/index.php/testimonial-louise-harper/</link>
		<comments>http://www.tns.com.au/index.php/testimonial-louise-harper/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 00:21:03 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=868</guid>
		<description><![CDATA[&#8220;TNS always provide a great reliable and efficient service. Purruna has been using TNS for IT Support in Melbourne for many years and we are continually impressed by their service. I know that I can trust them to get the job done.&#8221; Louise Harper- General manager www.purruna.com.au]]></description>
			<content:encoded><![CDATA[<p>&#8220;<em>TNS always provide a great reliable and efficient service. Purruna has been using TNS for IT Support in Melbourne for many years and we are continually impressed by their service. I know that I can trust them to get the job done</em>.&#8221;</p>
<p><strong>Louise Harper- General manager</strong></p>
<p><a href="http://www.purruna.com.au">www.purruna.com.au</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Testimonial : Philip Viergever</title>
		<link>http://www.tns.com.au/index.php/testimonial-philip/</link>
		<comments>http://www.tns.com.au/index.php/testimonial-philip/#comments</comments>
		<pubDate>Mon, 27 Jun 2011 23:10:03 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=852</guid>
		<description><![CDATA[&#8220;Can I pass on our thanks for the way this changeover has gone. Michael managed to get through the upgrade with minimal disrruption to the day to day running of QEP. I’m aware he burnt a bit of midnight oil in doing so – and for that I really appreciate his contribution to the project. [...]]]></description>
			<content:encoded><![CDATA[<p>&#8220;<em>Can I pass on our thanks for the way this changeover has gone. Michael managed to get through the upgrade with minimal disrruption to the day to day running of QEP. I’m aware he burnt a bit of midnight oil in doing so – and for that I really appreciate his contribution to the project. So again – I thank you all at TNS, and particularly Michael for the efforts over the past months to recommend and implement this upgrade</em>.&#8221;</p>
<p><strong>Philip Viergever &#8211; CFO</strong></p>
<p><a href="http://www.qep.com">www.qep.com</a></p>
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