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	<title>Total Network Support</title>
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	<link>http://www.tns.com.au</link>
	<description>Your business network specialists</description>
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		<title>Don&#8217;t Help the Hacker</title>
		<link>http://www.tns.com.au/index.php/dont-help-the-hacker/</link>
		<comments>http://www.tns.com.au/index.php/dont-help-the-hacker/#comments</comments>
		<pubDate>Thu, 10 May 2012 04:59:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1195</guid>
		<description><![CDATA[Using WiFi? Great, isn’t it!! It’s just SO convenient – don’t need to plug your laptop in…. use it anywhere – in a café, in the train… anywhere in your house. There is just ONE little catch – so can anyone else….! The person at the next table, the guy in his car outside your [...]]]></description>
			<content:encoded><![CDATA[<p>Using WiFi?  Great, isn’t it!!  </p>
<p>It’s just SO convenient – don’t need to plug your laptop in…. use it anywhere – in a café, in the train… anywhere in your house.</p>
<p>There is just ONE little catch – so can anyone else….!  The person at the next table, the guy in his car outside your house…. UNLESS !!!</p>
<p>Unless you have a bit of security enabled.</p>
<p>Hacking is becoming SO easy – a hacker can crack your PC in minutes, and get all your data UNLESS !!</p>
<p>Unless you have good security – and a good password.  Why make life easy for the hackers?  Are you one of the millions using “Password1”?  Or did you just leave the default password on your modem / router?  Of course, there are only a few million passwords just like yours, so it would be VERY difficult for a hacker to get in… NOT!!</p>
<p>And your home router’s SSID – I guess you DID change it from the default?  And you DID disable SSID broadcasting (unless you want to send your router’s name to everyone else in the street…  )</p>
<p>And you DID enable MAC address filtering… and you DID enable the firewalls that are built into your system…  and you DO turn your router off when you’re not at home…</p>
<p>Oh – you DON’T?  Good luck !!</p>
<p>And finally – passwords.  “Too hard to remember…” is the usual excuse – that’s fine – just write it on a postit note and stick it on your screen – or make it a bit harder, and hide it in a secure place – under your keyboard will do, won’t it?  Oh yeah!</p>
<p>Seriously though… you CAN make your systems a bit more secure.  DO take a good look at how things are set up.  DO take a minute or two to come up with a complex password that will take more than a few minutes to crack.</p>
<p>… oh &#8211; and as a hint for your password – use a combination of numbers, symbols and characters… Base them on things YOU can easily recall and that you can create a hint for.</p>
<p>Went to New York in 2004? What about Noo-2004-Yawk?  Hint … where-when-where.  What was your first car?  Use Hold-1953-on! – work out your own hint…  First pet?  2004Sam-the-Dog…</p>
<p>Oh – and DO change your password – maybe the second trip – the second car, the second pet.</p>
<p>Change your passwords regularly and store them as hardcopy, but not in your wallet or stuck on your computer!  </p>
<p>Remember, the easiest way to protect your data from outside attack is to make your defence system more complicated.</p>
<p>… and if you can’t decide what to do – call us.  We can help.  After all, we ARE called Total Network Support. </p>
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		<item>
		<title>Worm Got Your Bird?</title>
		<link>http://www.tns.com.au/index.php/worm-got-your-bird/</link>
		<comments>http://www.tns.com.au/index.php/worm-got-your-bird/#comments</comments>
		<pubDate>Wed, 11 Apr 2012 00:27:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1146</guid>
		<description><![CDATA[Worms can reach, grab and munch up your data from many directions. For example, from mobile devices such as iPhones, iPads, etc. Do your security procedures protect your data from attack through the personal devices and laptops that get taken home each night? Is your critical data secured with start-up passwords? Is it encrypted? Is [...]]]></description>
			<content:encoded><![CDATA[<p>Worms can reach, grab and munch up your data from many directions. For example, from mobile devices such as iPhones, iPads, etc. </p>
<p>Do your security procedures protect your data from attack through the personal devices and laptops that get taken home each night? Is your critical data secured with start-up passwords? Is it encrypted?</p>
<p>Is yours one of those organisations that is a bit casual or too busy to monitor anti-virus software, anti-spam programs and anti-spyware tools? Are you using firewalls to protect your computer systems? </p>
<p>If you’re not certain about what you have, contact us at TNS.  We are a small to medium business specialist and understand your situation – technically and financially.</p>
<p>In Australia the average financial loss due to data attack is $2431 per incident! Can you afford that?</p>
<p>Total Network Support recently rescued several clients from disaster because we had installed ShadowProtect onto their systems. We recommend this product as the best IT protection currently available because it provides fast and reliable data backup, data protection, disaster recovery and system migration to get servers online or data recovered as quickly as possible after a disaster. It deals with worms for breakfast.</p>
<p>Be an early bird and get the worm before the worm gets you!  </p>
<p>Contact the rescue experts at TNS – 1300 TNS TNS -and use TNS expertise to install ShadowProtect to defend and support your business. </p>
<p>If you want more detail about ShadowProtect, visit:</p>
<p>http://www.shadowprotect.com/</p>
]]></content:encoded>
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		<item>
		<title>Is Your Business Insurance Current?</title>
		<link>http://www.tns.com.au/index.php/is-your-business-insurance-current/</link>
		<comments>http://www.tns.com.au/index.php/is-your-business-insurance-current/#comments</comments>
		<pubDate>Mon, 27 Feb 2012 03:11:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1135</guid>
		<description><![CDATA[Could you cope if you lost all your computerised business records? If your file server crashed, how long could you survive with no customer or supplier records, and no banking or cashbook details? What if you had a fire? Would your business be able to carry on? Do you just back up your “data” only, [...]]]></description>
			<content:encoded><![CDATA[<p>Could you cope if you lost all your computerised business records?</p>
<p>If your file server crashed, how long could you survive with no customer or supplier records, and no banking or cashbook details?</p>
<p>What if you had a fire?  Would your business be able to carry on?</p>
<p>Do you just back up your “data” only, but not the whole computer that it’s stored on? Or do you just backup your data once a week, or whenever you remember?</p>
<p>Don’t risk your business – talk to us about ShadowProtect® &#8211; by far the best backup program currently available.  ShadowProtect® takes a fully automatic backup of your PC or file server to either a locally connected drive, to another computer or to the cloud, and then replicates that backup to a second location – all automatically.</p>
<p>And there’s more!  ShadowProtect® allows you to automatically take incremental backups as often as every 15 minutes thereafter – so even if you totally destroy a file, you can go back to the most recent incremental copy and restore in just a minute or two.</p>
<p>We were so impressed with ShadowProtect® that we’ve installed it on all our file servers and all business critical PCs – and it’s saved us hours of work when the inevitable mistake occurs and we need to recover a lost file.</p>
<p>And there is STILL more!  As you have no doubt experienced, if you need to recover from a total disaster – and the original equipment your programs were on no longer works &#8211; you can restore EVERYTHING to totally new, different equipment and have a replacement file server running in just a few hours, or a virtual copy of the lost server running in just a few minutes!  We’ve had a few clients suffer exactly this kind of disaster – and we’ve got them up and running again on temporary replacement equipment in just a few hours!</p>
<p>Want to know more?  Call us on 1300 TNS TNS and speak to our ShadowProtect® experts for the best business insurance plan you’re ever likely to see.</p>
]]></content:encoded>
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		<item>
		<title>Regional Arts Victoria Citrix</title>
		<link>http://www.tns.com.au/index.php/regional-arts-victoria-citrix/</link>
		<comments>http://www.tns.com.au/index.php/regional-arts-victoria-citrix/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 02:37:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1127</guid>
		<description><![CDATA[Oh my goodness gracious me! I am on! And have successfully transferred a file. I think I love Maurelio. I am currently working from home on the laptop. Have yet to explore whether I can get my home computer doing it, and what changes there are to doing it while plugged into the WSC system [...]]]></description>
			<content:encoded><![CDATA[<p>Oh my goodness gracious me! I am on! And have successfully transferred a file. I<br />
think I love Maurelio. I am currently working from home on the laptop. Have yet to explore whether I can get my home computer doing it, and what changes there are to doing it while plugged into the WSC system from the office. But all is good.</p>
<p>Thank you very much TNS.  That effort is greatly appreciated.</p>
<p>Deb</p>
<p><strong>DEB MILLIGAN</strong></p>
<p>REGIONAL ARTS DEVELOPMENT OFFICER</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Mercy Private Hospital</title>
		<link>http://www.tns.com.au/index.php/mercy-private-hospital/</link>
		<comments>http://www.tns.com.au/index.php/mercy-private-hospital/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 00:41:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1116</guid>
		<description><![CDATA[Just a short note so say that we are delighted with the service we are receiving from your team.  Having used TNS in a previous role I have now worked with TNS for more than three years.  The flexibility and convenience of having a support contract for general network and paying-as-we-go for other projects really [...]]]></description>
			<content:encoded><![CDATA[<p>Just a short note so say that we are delighted with the service we are receiving from your team.  Having used TNS in a previous role I have now <em>worked with TNS for more than three years.  </em>The flexibility and convenience<em> of having a support contract for general network and paying-as-we-go for other projects </em>really suits us.  We run an extremely busy medical practice and the <em>helpdesk team </em>is always attentive to our needs<em>. </em>When required<em>, they work outside business hours </em>to resolve a particular issue so that our systems, doctors and staff can continue working<em>.</em><em></em></p>
<p>I would like to make special mention of Nick Lowther and Wayne Daniels who have been so very easy to work with and responsive to all of our needs. They have such a great understanding of the systems, medical software and our needs that I feel like they are part of our team.</p>
<p>I would not have any hesitation in recommending your company to anyone who was looking for IT support.</p>
<p>Kind regards,</p>
<p><em>Beth McIlwain</em></p>
<p>Managing Director</p>
<p>Breast Unit @ Mercy Private</p>
]]></content:encoded>
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		<item>
		<title>GbLA testimonial</title>
		<link>http://www.tns.com.au/index.php/gbla-testimonial/</link>
		<comments>http://www.tns.com.au/index.php/gbla-testimonial/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 04:36:09 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1110</guid>
		<description><![CDATA[We confirm our recent advice, that our company is particularly impressed by the thorough way Nick Charlton from your office approaches the management of our computer systems and the way he provides IT support services for our home + travel computer systems The senior personnel at GbLA have been increasingly aware of Nick’s ‘quiet achiever’ [...]]]></description>
			<content:encoded><![CDATA[<p>We confirm our recent advice, that our company is particularly impressed by the thorough way Nick Charlton from your office approaches the management of our computer systems and the way he provides IT support services for our home + travel computer systems</p>
<p>The senior personnel at GbLA have been increasingly aware of Nick’s ‘quiet achiever’ approach whilst in our office, his thoroughness in attending to our computer system, re checking of his own work before declaring it ‘done’ and his excellent technical communication and  conversational skills with all staff members</p>
<p> On a personal level, Nick recently attended our home, to reconfigure our travel note pad computer and to check + fix some minor annoyances in our home laptop, in a speedy, courteous and communicative [non technical] manner</p>
<p> We are happy to provide further supportive comments on Nick’s skills as required to future TNS clients</p>
<p>Cheers</p>
<p>Graeme Bentley</p>
<p><strong>Director Principal</strong></p>
<p> <strong>GbLA~Landscape Architects</strong></p>
<p>Web page <a title="http://www.gbla.com.au/" href="http://www.gbla.com.au/">www.gbla.com.au</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Scerri Hotel Group</title>
		<link>http://www.tns.com.au/index.php/testimonial-shgroup/</link>
		<comments>http://www.tns.com.au/index.php/testimonial-shgroup/#comments</comments>
		<pubDate>Sat, 12 Nov 2011 06:18:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=1029</guid>
		<description><![CDATA[Just wanted to send a big thank you to the team at TNS, especially to Damian. Damian is constantly on top of our IT without question. The systems and procedures that TNS recommends and implements are second to none, makes IT easy. Thanks all, Antony SHGroup]]></description>
			<content:encoded><![CDATA[<p>Just wanted to send a big thank you to the team at TNS, especially to Damian. Damian is constantly on top of our IT without question.<br />
The systems and procedures that TNS recommends and implements are second to none, makes IT easy.</p>
<p>Thanks all,</p>
<p>Antony<br />
SHGroup</p>
]]></content:encoded>
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		<item>
		<title>Peter Richardson at Camvex</title>
		<link>http://www.tns.com.au/index.php/peter-richardson-at-camvex/</link>
		<comments>http://www.tns.com.au/index.php/peter-richardson-at-camvex/#comments</comments>
		<pubDate>Wed, 02 Nov 2011 22:59:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=963</guid>
		<description><![CDATA[Thanks Daniel Whatever you did worked a treat. As always, I am impressed with the quick response time of TNS. Regards Peter Richardson Camvex Pty Ltd]]></description>
			<content:encoded><![CDATA[<p>Thanks Daniel<br />
Whatever you did worked a treat.<br />
As always, I am impressed with the quick response time of TNS.</p>
<p>Regards<br />
Peter Richardson<br />
Camvex Pty Ltd</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Jeanette Fisher &#8211; EBSCO Publishing</title>
		<link>http://www.tns.com.au/index.php/jeanette-fisher-ebsco-publishing/</link>
		<comments>http://www.tns.com.au/index.php/jeanette-fisher-ebsco-publishing/#comments</comments>
		<pubDate>Wed, 02 Nov 2011 22:56:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=975</guid>
		<description><![CDATA[I just wanted to say thanks to Daniel Williams for sorting out my virus – everything seems to be working fine. It’s a big relief that I haven’t lost all my settings/desktop etc. Much appreciated Jeanette Fisher Customer Service Representative EBSCO Publishing]]></description>
			<content:encoded><![CDATA[<p>I just wanted to say thanks to Daniel Williams for sorting out my virus – everything seems to be working fine. </p>
<p>It’s a big relief that I haven’t lost all my settings/desktop etc.<br />
Much appreciated</p>
<p>Jeanette Fisher<br />
Customer Service Representative<br />
EBSCO Publishing  </p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Jim Jasper &#8211; Sedco</title>
		<link>http://www.tns.com.au/index.php/jim-jasper-sedco/</link>
		<comments>http://www.tns.com.au/index.php/jim-jasper-sedco/#comments</comments>
		<pubDate>Mon, 03 Oct 2011 02:30:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.tns.com.au/?p=955</guid>
		<description><![CDATA[I would like to pass on a pat on the back for your team, who are a very knowledgeable bunch of blokes and always keen and eager to help. Damien in particular has helped us a lot in the last few weeks, with a very aged and decrepit windows 3.11 system. A job well done, [...]]]></description>
			<content:encoded><![CDATA[<p>I would like to pass on a pat on the back for your team, who are a very knowledgeable bunch of blokes and always keen and eager to help.</p>
<p>Damien in particular has helped us a lot in the last few weeks, with a very aged and decrepit windows 3.11 system.</p>
<p>A job well done, looking forward to working with TNS and Damien in the future.</p>
<p>You should be proud of &#8216;em!</p>
<p>Regards</p>
<p>Jim Jasper<br />
General Manager<br />
Sedco Australia Pty Ltd</p>
]]></content:encoded>
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