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TNS Newsletter

Falling for the Fake Anti-Virus Trick


At TNS we’ve had a lot of people falling for the old Fake Antivirus trick lately, where a virus/Trojan will make itself look like antivirus software in order to infect. The advice screenshots look somewhat legitimate, but don’t be fooled! If you click on these it will activate the virus and generally put your computer [...]

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Don’t Help the Hacker


Using WiFi? Great, isn’t it!! It’s just SO convenient – don’t need to plug your laptop in…. use it anywhere – in a café, in the train… anywhere in your house. There is just ONE little catch – so can anyone else….! The person at the next table, the guy in his car outside your [...]

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Worm Got Your Bird?


Worms can reach, grab and munch up your data from many directions. For example, from mobile devices such as iPhones, iPads, etc. Do your security procedures protect your data from attack through the personal devices and laptops that get taken home each night? Is your critical data secured with start-up passwords? Is it encrypted? Is [...]

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Is Your Business Insurance Current?


Could you cope if you lost all your computerised business records? If your file server crashed, how long could you survive with no customer or supplier records, and no banking or cashbook details? What if you had a fire? Would your business be able to carry on? Do you just back up your “data” only, [...]

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Mobile Devices – Are you protected?


Get mobile, but stay safe Mobile devices are the next major computing platform or network access method. Research analysts IDC predict that by 2013 the number of mobile devices accessing the internet could pass 1 billion, a remarkable figure given that it took nearly 30 years for the number of PCs to reach that number. [...]

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HP recalls 162,000 laptop batteries


Hewlett Packard is voluntarily recalling approximately 162,000 lithium-ion batteries. These batteries were shipped with laptops sold between July 2007 & May 2008 and can overheat, and rupture. In the interest of public safety it is advised that clients remove the batteries immediately from their notebooks and contact HP. Please use the HP online validation process [...]

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Warning! Microsoft & Adobe Scams


The TNS Helpdesk have recently received many reports from clients regarding callers purporting to be from Microsoft, or a Microsoft Support Company. These callers typically advised that ‘Microsoft’ asked them to call and deal with a security issue, or provide a resolution to other problems that you may or may not be experiencing. Using high-pressure [...]

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Microsoft Launches SBS 2011 – Need to upgrade your server?


Recently Microsoft launched their new Small Business Server 2011 range,  a product designed and priced for Small Businesses with up to 75 users. SBS 2011 delivers enterprise-class technology in an affordable, all-in-one solution, with simplified management suited to clients without dedicated IT Staff. A simple breakdown of the three new versions is below: 1. SBS [...]

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Restore your server in minutes…


What is the cost to your business of losing 24 – 72 hours of data per user? Business Continuity Insurance from as little as $999 upfront and $199 annually to maintain. If one of your servers were to crash at 17:31 today – what is the cost to your business of losing 24 – 72 [...]

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Excess data usage costing you thousands per month?


We’ve had a number of clients receive (to their horror) excess internet download bills in the thousands of dollars  for a single month. Almost invariably, this is a result of having too low a download limit on their internet plan. Due to the increasing use of the internet to download essential operating system, application and [...]

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Virus Warning!


A new virus called Security Shield has recently infected thousands of users and their contacts in their address books. When you open the message it has a link to a URL and attempts to download a file called surprise.exe Surprise.exe is a malware file that appears to be a legitimate anti-virus warning, but actually performs [...]

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If your server failed today – Would you be in business tomorrow?


The Problem:What happens to your business if your file server dies and you lose access to all your data? Would you be back in business tomorrow? Next week? Next month? Never?? One of the biggest challenges companies face is how to ensure business continuity following a server failure. Backing up your data is one thing, [...]

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Holiday Period, a good time for routine maintenance?


As Christmas is fast approaching, now is the time to start considering the impact the ’silly season’ may have on your IT environment. Each year in November, Total Network Support sends out a checklist to assist our clients in ensuring their systems are protected during this period, and even better, still running when work resumes [...]

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Microsoft’s Biggest Patch Tuesday Ever


Once a month, Microsoft releases patches to resolve and install a number of security and software updates to assist in both protecting and keeping software running smoothly. Tomorrow, Tuesday 12th October, Microsoft will be releasing the largest number of patches and updates ever at the one time, and as such, you need to be aware [...]

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Install now and make no finance payments for 3 months, why wait?


Why wait? If you need to install an IT solution now, but don’t have the budget to fund it, why not let IBM Global Financing structure an up-front payment holiday into your finance arrangement? You’ll get the benefit of installing now and starting the flow of business benefits from the solution. In addition, you’ll be [...]

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TNS August Update


Time to claim FREE Microsoft Office 2010 – Expires 30th Sept A few months ago you received an email from Total Network Support advising you of the Upgrade offer from Microsoft Office 2007 to Office 2010 upon release. The offer allowed you to purchase Microsoft Office 2007 at that time and then receive a free [...]

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Newsletter – Tax Time Promotion : HP rewards you with a $100 Coles Myer Gift Card


For a limited time only, you can redeem a bonus Coles Myer Group Gift Card on all eligible purchases. For example, the HP ProBook 6540b Notebook PC is eligible for a $100 Coles Myer Group Gift Card if purchased before 30 June 2010. Other great products, like the HP TouchSmart 9100 Business PC and the [...]

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Social Networking Sites – Friend or Foe?


Social networking sites, such as FaceBook, YouTube, Bebo, MySpace are being used in the workplace on a daily basis. Organizations are right to be concerned about the time their employees are using while updating their social networking profiles, poking their friends and playing Scrabulus.  According to a study, loss of productivity attributed to the popularity [...]

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Buy Office 2007 NOW and get FREE upgrade to 2010 upon release


Purchase Microsoft Office 2007 Now and upgrade for Free (Need to purchase between March 5 and Sep 30 and activated) Then go to the following site for details and to download 2010 when released: http://office2010.microsoft.com/en-us/tech-guarantee/ Qualifying Products include: Office Ultimate 2007 upgrade to Office Professional 2010 Office Professional 2007 upgrade to Office Professional 2010 Office [...]

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Total Network Support is now an AutoDesk Authorised Reseller


Total Network Support has recently been recognized as an AutoDesk Authorised Reseller, and can now supply and help you renew the following AutoDesk products; Autodesk Mudbox AutoCad AutoCAD Raster Design AutoCAD Visulization Suite Autodesk 3ds Max Design Autodesk Navisworks Manage Autodesk Navisworks Review Autodesk Navisworks Simulate Autodesk Vault Collaboration Autodesk Vault Manufacturing Autodesk Vault Workgroup [...]

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