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Proactive Support Plans

Firstly, if you are looking for someone to fix your network now, TNS offer on demand services. Call us now on 1300 867 867 and you will get through to our helpdesk and we can arrange a technician on site, fast.

Here at TNS, we treat network support seriously. Some IT organisations downplay the need for support of an existing network. Total Network Support doesn’t. It’s in our name. Your organisation depends on the correct operation of it’s IT infrastructure at all times, in fact, in most organisations, email is now mission critical.

We understand this, and that is why we provide a range of IT Support options for you. TNS can provide a preventative maintenance plan to suit your organisation depending on specific business needs and in accordance with existing company policies, expectations and time-frames.

TNS can tailor support packs for maintenance-based services, time critical and case critical issues or scheduled diagnostics and health checks to optimise the performance of your IT systems and procedures.

However, TNS go that step further. We can fix the vast majority of IT problems remotely. Our full time help desk staff are here in Australia, and we can arrange for them to be able to access your network, allowing TNS to be your office help desk. Then, resolving problems on your network can be done from the TNS offices avoiding costly call out fees.

Whatever your support needs, contact Total Network Support to make sure they are being met.

 
 
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Total Network Support Phone:1300 867 867
Level 4, 71 Palmerston Crescent Fax: 03 9682 9344
South Melbourne, 3205 International: +61 3 9682 9300
Victoria, Australia ABN Number: 16 089 552 223
info@tns.com.au http://www.tns.com.au/index.php/proactive-support-plans/