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Server Stolen Overnight – What Would YOU Do?

What would happen to YOUR business if you came into work to find that your file server was stolen – and with it went all your business records?

The result would be almost as devastating as your premises burning down…

Would YOUR business survive?

It happened to one of our clients last week… and to other clients over the 16 years we’ve been in business.

We’ve also had any number of calls from companies to say their file server has “died”, and they can’t access records, emails etc…
There are some certainties in life – birth, taxes, death and computer failure… some you can prepare for, some you can’t. Losing all your business records is one that you can prepare for!!

Backup, Backup, Backup

The solution is to be prepared – back up your data EVERY DAY.

  • DO use a cyclic backup system – Daily, Weekly, Monthly.
  • DO keep your backups in secure a location – and better yet, keep copies at TWO locations – in the office for fast access, and offsite for security.
  • DO check that your backup actually worked
  • DO run test restores of backed up data from ALL your tapes on a regular basis.
  • DON’T assume that have backup copies for just the past few days / weeks is enough – we get LOTS of calls from clients saying that data they last looked at a couple of months ago appears to be missing.
  • DON’T assume that every copy of your data is 100% guaranteed – it’s not!!
  • DON’T assume that because you’ve put a tape in the drive, something has been recorded on it and can be recovered.
  • And, most importantly, DO assume that if it can go wrong – it will – and plan accordingly!

Is Backing up REALLY that Important?

No it’s not – not if you can do without some or all of the following…

  • Databases – including customer contact data, orders and inventory totals
  • Financial software data files including spreadsheets, Accounts Receivable / Accounts Payable… (can you remember who owes you money?)
  • Documents – including important correspondence, legal documents, memos, work products and business plans, customer-related records…
  • E-mails – especially messages that contain critical data like customer queries and contact information

Remember – A Backup is only good if ….

… You can restore your information in the event of a failure.

  1. When was the last time you checked that you can actually restore the information being backed up?
  2. What’s the difference between Backup and System Recovery??
  3. Backup programs take a copy of your file server’s operating system and data. If your backup software has a “Disaster Recovery” option, you are generally able to restore both to a new file server in the event of a system crash. This recovery process will usually take in excess of one day.

However, this can only be restored to an identical server and as technologies change quickly, identical hardware is difficult to obtain. In this scenario, getting you up and running can take many days, and during this time e-mail and other vital business resources will be unavailable.

Another option is to use dedicated system recovery programs, to take a “snap-shot” of your server at a point in time, allowing your server to be quickly restored to that point. The advantage of this method is that it can be restored to a completely different server.

Confused?? – We can help You!

We can discuss your data security needs with you, and then help plan disaster recovery policies and procedures based around your specific requirements.

If you’d like to discuss your ability to survive a catastrophe, please contact one of our Solutions Consultants to arrange an obligation-free meeting at your premises. We’ll review your current setup, and prepare a solution that best fits your needs.

…Or ask us about our Systems Recovery Bundle — a solution designed to meet the majority of our client requirement, including required hardware, software and services to deploy.

Call TNS, your trusted I.T. Business Partner on
1300 867 867

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